Cookie Policy

1. Introduction

This Cookie Policy explains how LokFeel ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at app.lokfeel.com and lokfeel.com(collectively, the "Service").

This policy should be read alongside our Privacy Policy, which provides more detail on how we handle your personal data.

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners. Similar technologies include:

• Local Storage: Data stored in your browser for functionality purposes
• Session Storage: Temporary data that exists only during your browser session
• Pixel Tags: Small transparent images used to track page views and interactions
• Fingerprinting: Device characteristics used for security and analytics

We use cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core features such as authentication, security, and navigation.

• Authentication: Maintains your logged-in session securely
• Security: Protects against CSRF attacks and unauthorized access
• Preferences: Remembers your settings and display preferences

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our Service, allowing us to improve the user experience.

• Pages visited and time spent on each page
• Navigation paths through the Service
• Error tracking and performance monitoring
• Aggregate usage statistics (anonymized)

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your matching preferences and dashboard layout.

3.4 Marketing Cookies (Optional)

With your consent, we may use marketing cookies from third-party partners to deliver relevant advertisements and measure advertising effectiveness. These are only activated if you explicitly consent.

We may allow certain third parties to set cookies on your device for the purposes described below:

You have the right to decide whether to accept or reject cookies:

• Browser Settings: Most browsers allow you to manage cookie preferences through their settings. Consult your browser's help documentation for instructions.
• Opt-Out Tools: You can opt out of tracking cookies through industry-standard tools.
• Cookie Banner: Where required by law (e.g., GDPR), we present a cookie consent banner allowing you to accept or decline non-essential cookies.

Please note: Disabling essential cookies may affect the functionality of the Service, and some features may not work properly.

6. Cookie Retention

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until their expiration date or until you delete them
• Analytics Cookies: Retained for up to 13 months
• Authentication Cookies: Refreshed with each session; deleted on account logout

Under the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA), California residents have additional rights:

• Right to Know: You have the right to request information about the categories of personal data we collect and how we use it.
• Right to Delete: You may request that we delete personal information we have collected about you.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for commercial purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at privacy@lokfeel.com. We will respond to your request within 45 days.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We will notify you of significant changes by posting a new version on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.